Active Era will arrange for the collection and recycling of ‘like-for-like’ products for you at no charge. For example, if you buy an air bed from Active Era and you want to recycle your old air bed, we will arrange this for you. As this scheme only applies to similar products, if you buy an air bed and wish to return bathroom scales, we’re unable to collect and recycle it for you.
Before returning your product, please separate old batteries and lamp bulbs from the appliance. Always remove these before sending your appliance to a designated disposal and recycling service.
If you would like to return a product for recycling and disposal, please email us with your collection request. A member of our customer care team will be in touch with you to see if your item qualifies and what the next steps are.