Stretching is a natural characteristic of new vinyl and as such, during initial use, the Air Bed may become soft and require additional inflation to maintain the desired firmness. This is normal for the first few uses. Please make sure the valve is fully sealed (OFF position).
The ambient temperatures of air have an effect on the Air Bed's internal pressure. At low ambient temperatures, the air will contract within the Air Bed and the Air Bed will feel softer. Add more air if necessary.
If your Air Bed continues to deflate after your first five uses, please contact our Customer Care Team through our Contact Form.