To find a puncture, please follow these steps:
-Fill a spray bottle with soapy water e.g. washing up liquid.
-Inflate your air bed fully and unplug the power cord from the mains power supply.
-Spray the surface of the inflated air mattress avoiding the air pump and electric components.
-Visually inspect the air bed. If there is a puncture, bubbles will start to form over the puncture as air start to leak out.
-Wipe your air bed dry with a soft dry cloth.
-Repair your puncture with the provided puncture kit.
If the issue continues, please contact our Customer Care Team here, with your order number and batch code.