Most of our scales can monitor your body fat and display it on the screen. Only our Transparent Ultra Slim Digital Bathroom Scales and our Ultra Slim Digital Bathroom Scales don’t measure your body fat and will only show your total weight on the disp
Our Smart Bathroom Scales are able to connect to your Apple Health app, FitBit and your Google Fit however, they’re unable to connect to your Apple or Garmin watch directly. Please find our Smart Bathroom Scales below:. https://activeera.com/products
The Body Fat Scales use bioelectrical impedance, sending a safe and very low electrical current through the body. Since the electrical current flows more quickly through water and muscle than bone or fat, the scale measures the speed of the current.
Our product shouldn't be used if you have a pacemaker or any other internal medical device, as the scale emits low-level electromagnetic fields that may potentially interfere with the proper functioning of a pacemaker.
Basal Metabolic Rate (BMR) refers to the number of calories the body requires when at rest to function effectively. Our Smart Bathroom Scales work out your BMR by making calculations based on your gender, body mass, age, weight, height whether you ha
Step 1: Check and Reinsert Batteries. If your scale is battery-powered, the first step is to examine the batteries. Sometimes, a minor glitch or poor battery connection can cause the scale to stop working. Here's what you should do:. Step 2: Replace
You may see the below error messages on your Body Scales. Please try troubleshooting the below and your scales should work as normal. If you continue to see the error message, please get in touch through our Contact Form.
Our Scales measure weight in Kilograms (kg), Pounds (lb) and Stone (st). To change the measurements, simply press the button on the underside of the Scales to switch between them.
You are able to remove specific information from your account. Here the steps:. To delete a user account:. Please be aware, you cannot delete the primary user.
Inaccuracies can happen if for various reasons. To make sure that your Scale is being used correctly please check the below. If your Scale reading is still inaccurate, please contact our Customer Care Team here.
Please turn your Bluetooth off and then on again. In your phone's settings, under "Bluetooth" and then under "pairable devices", you should see "Active Era Scale. If not, please turn your Bluetooth back off. Delete the Active Era app from your phone
Here the steps to delete a user:. Please be aware, you cannot delete the primary user.